Questions about a stay, help picking the right escape, or something unexpected mid-trip — reach out however you like. Real people, fast replies.
Reach us directly
Fastest response · Usually within minutes
Detailed enquiries · Reply within a few hours
Mon – Sat, 5 AM to 12 AM IST
· Average WhatsApp response: under 10 min
Common questions
Tell us what you're looking for — our representative will get in touch with you
We've got your message and will reply within a few hours. Check your WhatsApp too — we may ping you there.
We respond on WhatsApp faster than any OTA support ticket — usually within minutes during working hours.
Every message is read and replied to by someone from the Ztayo team. No auto-responses, no queues.
Ask us anything about any property. We've been there — and we'll give you an honest answer, not a sales pitch.